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What to do when you are called in
Being called in can bring up a huge range of feelings and emotions. Let’s talk about what to do if you’ve been called in (or out). Read more
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Calling In for Community Managers: The Call In Conversation
If you’ve decided to call a community member in, you might be wondering how to go about that conversation. Here are some tips and best practices. Read more
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Calling In for Community Managers: When to Call In
Deciding when to call in can be hard. Here are some questions to help you determine whether calling in can be an effective choice. Read more
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Calling In for Community Managers: an Introduction
An introduction to calling in for community managers and organizers, and anyone who wants to level up their allyship. Read more
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Everyone is just fine
In a year where everyone is most certainly not fine, we sure do a whole lot of saying we are. And I get it. When I get on yet another Zoom call and the person asks, “How are you?” saying “I’m fine, how are you?” is the simplest, politest answer. After all, “I’m stuck in… Read more
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Communicate with Empathy for Stronger Communities
At the end of last year, I wrote about the importance of empathy, and a few things I learned around practicing empathy. It’s one of my favorite topics, and I’m so excited to be giving a talk on that today at CMX Spark EMEA. It’s a short talk for a big topic, so this post… Read more
The Calling In Series
A four part series on “Calling In”, a powerful tool for addressing interpersonal conflicts and challenges. This is a helpful primer for community managers, event organizers, and allies who want to bridge gaps and build stronger communities.