In a year where everyone is most certainly not fine, we sure do a whole lot of saying we are.  And I get it. When I get on yet another Zoom call and the person asks, “How are you?” saying “I’m fine, how are you?” is the simplest, politest answer. After all, “I’m stuck in…

At the end of last year, I wrote about the importance of empathy, and a few things I learned around practicing empathy. It’s one of my favorite topics, and I’m so excited to be giving a talk on that today at CMX Spark EMEA. It’s a short talk for a big topic, so this post…

In which I share lessons learned in building empathy.

In which creative approaches ameliorate chaos.

In which I discover what keeps me resilient this year.